Subject: New Reply Received - Re: Welcome to Max
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 19 Mar 2022 05:52:03 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: Welcome to Max  Ticket comment <div>Please find below details <br>
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<div>email address : [email-masked]</div>
<div>- Country of access : UAE</div>
<div>- type of device used : I phone 13 </div>
<div>- Application version. : </div>
<div>- System version : IOS 15.3.1</div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 18 Mar 2022, at 22:15, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Rohithashwa,</div>
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<div><span>Thank you for reaching out to us and giving us the opportunity to serve you.<br> </span></div>
<div>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>
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<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
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<div>- email address : [email-masked]</div>
<div>- Country of access : UAE</div>
<div>- type of device used : I phone 13 </div>
<div>- Application version. : latest downloaded on 17th march 2022</div>
<div>- System version : IOS 15.3.1</div>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4044013