Subject: New Reply Received - Complaint/9559263610/Late Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 18 Mar 2022 11:27:32 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Complaint/9559263610/Late Delivery  Ticket comment <div dir="auto" style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)">
Most of the items I ordered has already gone.<span></span>
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No compulsion </div>
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Bad experience.</div>
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Pan Emirates is better, no minimum order limit, very responsive and respecful behavior. They always deliver on time.</div>
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Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, March 18, 2022 3:21:18 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3985913] - Complaint/9559263610/Late Delivery
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<div>Hi Mohsin,<br>
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<span rel="tempredactor" style="font-size:14px">Thank you for reaching out to us.</span><br>
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<span rel="tempredactor" style="font-size:14px">We are truly sorry to hear that your order has been returned back to our warehouse by the courier. We have now forwarded your concern to the courier team and they are closely working on this. </span><br>
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<span rel="tempredactor" style="">We have initiated a refund for this order. It would take around 7-14 days to reflect in your account.</span><br>
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<span rel="tempredactor" dir="ltr" style="font-size:14px">We understand you are anxious to get this product as soon as possible. However, the refund has now been processed and is not with us now so we would recommend to place the order again. We'll make
 sure you get your items this time.</span><br>
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<span rel="tempredactor" style="font-size:14px">Again, please accept our sincere apologies for this.</span><br>
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<span rel="tempredactor" style="font-size:14px">Your friends,</span><br>
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<div><span rel="tempredactor" style="font-size:14px">The Support Team </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3985913