Subject: New Reply Received - Repairing inqire
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 14 Mar 2022 15:58:52 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Repairing inqire  Ticket comment <div dir="auto">Greetings <div dir="auto"><br></div>
<div dir="auto">Please confirm day that i must know befor  which day </div>
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<div dir="auto">You will come </div>
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<div dir="auto">You promise that througth days while now take 14 days </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 13 Mar 2022, 12:59 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nhamsho,<br><br>We apologize for the inconvenience caused and the delay on sorting your complaint.</div>
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<div dir="ltr">kindly be in<span style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>formed that we have escalated the case to the concern department and your issue will be solve within 48 hours.</span>
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<div dir="ltr">As per the updated report from the inspection team will be going to Replace Centre support with legs and screws and Dresser leg screws.</div>
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<span style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Once again, sincere apologies and thank you for your patience.</span><br style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span><br style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style='font-size:14px;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Feel free to get in touch with us for further assistance.</span><br> <br>Your friends,<br>The Support Team<br><br>
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                            On
                            Sun, 13 Mar at 12:15 PM
                            <span>,  Nhamsho18 &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <div dir="auto">Greetings <div dir="auto"><br></div>
<div dir="auto">Please this is 10 th day  waiting </div>
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<div dir="auto">Which day you will come ? </div>
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<div dir="auto">Regards </div>
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<div dir="auto">Nesreen </div>
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<div>On Sun, 13 Mar 2022, 03:51 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Nidhal,<br>
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<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="font-weight:inherit;box-sizing:inherit"></div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out to us with your concern.</div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="font-weight:inherit;box-sizing:inherit"></div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We’re on it - and we’ll do our best to sort this out quickly.</div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="font-weight:inherit;box-sizing:inherit"></div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Feel free to get in touch if you need further assistance.</div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="font-weight:inherit;box-sizing:inherit"></div>
<div style='color:rgb(51,51,51);font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='margin:0in 0in 0.0001pt;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(24,50,71)'><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>Your friends,</span></div></div>
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<span style='background-color:initial;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>The</span><span style="color:rgb(24,50,71);background-color:initial;font-size:inherit"> </span><span style='background-color:initial;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>S</span><span style='background-color:initial;font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)'>upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3973087