Subject: New Reply Received - Complaint/9559263610/Late Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 11 Mar 2022 14:21:48 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Complaint/9559263610/Late Delivery  Ticket comment <div dir="auto" style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)">
Once I get my parcel I will not cancel it.</div>
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One more thing, when i was placing my order the code appxtra5 couldn't applying, is there any chance to use it next purchase or any other way to compensate it.<span></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, March 11, 2022 5:58:47 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3985913] - Complaint/9559263610/Late Delivery
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<div dir="ltr">Hi Mohsin,</div>
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<div>Thank you for contacting us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked and would like to let you know that the courier team has confirmed to us that the order will be delivered by tomorrow, we see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment
 as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br>
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Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br>
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Once the order will return back to warehouse we will process the refund for the same as soon as possible.</div>
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<div>Feel free to contact us for further assistance.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3985913