Subject: Ticket Assigned - late delivery / 9560046918
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 09 Mar 2022 05:00:56 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery / 9560046918 Maryam                    hello           08:41 AM, 09th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           08:41 AM, 09th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            08:41 AM, 09th Mar                     Maryam                             08:41 AM, 09th Mar                     Maryam                    can i ask what is the status of this order?           08:42 AM, 09th Mar                     Maryam                    it will be deliver today or when?           08:42 AM, 09th Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            08:43 AM, 09th Mar                   New                   If you have any pictures that you would like to share, please do that.            08:43 AM, 09th Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           08:43 AM, 09th Mar                   Ahmed                   Kindly allow me few moments so I can check the details of your order            08:45 AM, 09th Mar                   Ahmed                   We apologize and thank you for your patience and understanding. Please a moment  to serve you  the fullest.           08:51 AM, 09th Mar                   Ahmed                   can you share with us you active contact number and an alternative one so we can update the courier team and arrange the delivery           08:52 AM, 09th Mar                     Maryam                    0568971763           08:53 AM, 09th Mar                     Maryam                    this number           08:54 AM, 09th Mar                   Ahmed                   thank you for sharing the number with us, we will update the courier team and arrange your order (9560046918) delivery as soon as possible.           08:57 AM, 09th Mar                   Ahmed                   It was a pleasure to assist you, and have a nice day.             09:00 AM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3996765