Subject: New Reply Received - Conversation with Girly Nicolas
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 08 Mar 2022 07:21:15 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Conversation with Girly Nicolas  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>We attempted Delivery and try to contact customer on provided mobile number and customer is not answering our calls.
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Kindly provide alternate contact details to reschedule delivery.</span></div>
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Thanking you.</span></i></b></div>
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Best regards,</span></i></b></div>
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<b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>_______________________________________</span></b><span style='font-family:"Calibri",sans-serif;color:gray'></span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><img width="152" height="89" style="width:1.5833in;height:.927in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxNTM1OTQ4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3ixuNphYk2n9VjAWYg5uNyhXnF4PURjtJakGIjbRf1M" data-id="2043315359485" alt="cid:[email-masked]"></span></div>
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<div class="MsoNormal"><b><i><span style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#0070C0'>Antony Markose</span></i></b></div>
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<b><i><u><span dir="LTR" style='font-size:9.0pt;font-family:"Bell MT",serif;color:#00B0F0'>Service Coordinator</span></u></i></b><b><span dir="LTR" style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#00B0F0'></span></b>
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<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>Dubai Delivery Center</span></u></i></b><span dir="RTL"></span><span dir="RTL"></span><b><i><u><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#00B0F0'><span dir="RTL"></span><span dir="RTL"></span> </span></u></i></b><b><i><span style='font-size:11.0pt;font-family:"Bell MT",serif;color:#00B0F0'></span></i></b>
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<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>PO Box 99999, Dubai, United Arab Emirates</span></u></i></b><b><i><u><span style='font-size:11.0pt;font-family:"Bell MT",serif;color:#00B0F0'></span></u></i></b>
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<div class="MsoNormal"><b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'>T +971-42303244</span></u></i></b></div>
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<b><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#00B0F0'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#00B0F0">[email-masked]</span></a></span></u></b><u><span style='font-size:11.0pt;font-family:"Bell MT",serif;color:blue'></span></u>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Mehaboob Abdul Salam
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<b>Sent:</b> Tuesday, March 8, 2022 11:15 AM<br>
<b>To:</b> Home Box &lt;[email-masked]&gt;; Raj &lt;[email-masked]&gt;; Antony Markose &lt;[email-masked]&gt;; Epg Lmg1 &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> RE: [#3975217] - Conversation with Girly Nicolas</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Adding in Antony</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, March 8, 2022 3:33 AM<br>
<b>To:</b> Mehaboob Abdul Salam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Raj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#3975217] - Conversation with Girly Nicolas</span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team, <br>
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Problem Statement: Late delivery<br>
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Order Date : Mar 1, 2022<br>
Order ID: 9559559215<br>
Tracking ID: 1000014903386<br>
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Assistance Required: Need urgent delivery<br>
<strong><span style="font-family:-apple-system">Issue Description: The order was shipped on 3/2/22 but still not delivered to customer.</span></strong><br>
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This is for your kind information and promote action.<br>
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Regards,</span><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The Support Team.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 6 Mar at 2:59 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, <br>
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Problem Statement: Late delivery<br>
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Order Date : Mar 1, 2022<br>
Order ID: 9559559215<br>
Tracking ID: 1000014903386<br>
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Assistance Required: Need urgent delivery<br>
<strong><span style="font-family:-apple-system">Issue Description: The order was shipped on 3/2/22 but still not delivered to customer.</span></strong><br>
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This is for your kind information and promote action.<br>
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Regards,<br>
M.Alhamzi</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 4 Mar at 5:36 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement:
<strong><span style="font-family:-apple-system">Late delivery</span></strong> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date : Mar 1, 2022</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID:
<strong><span style="font-family:-apple-system">9559559215</span></strong> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking ID: 1000014903386</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need urgent delivery</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: The order was shipped on
<strong><span style="font-family:-apple-system">​3/2/22</span></strong> but still not delivered to customer.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">This is for your kind information and promote action.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">M.Alhamzi</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">3975217:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3975217