Subject: New Reply Received - Refund for my order still did not completed in full #9508728532 and another
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 04 Mar 2022 14:10:30 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Refund for my order still did not completed in full #9508728532 and another  Ticket comment <div dir="auto">Unfortunately, because of your unprofessional customer service.<div dir="auto">And it was since November no refund it is teaking A LOT of time to find the files. </div>
<div dir="auto">You have in your system mentioned items which was cancelled. </div>
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<div dir="auto">You have your finance team </div>
<div dir="auto">And why is cancelled request as per my request??</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 4 Mar 2022, 16:52 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Olga, <br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">Kindly confirm how many items you have returned. Also provide us (If possible) the name of the item which you have returned and is amount not refunded.  </div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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1. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043314416638'>Screenshot_20220303-202014_Messages.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3972725