Subject: Ticket Assigned - delivery / 9559623693
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 04 Mar 2022 07:20:03 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  delivery / 9559623693 Vincent Balbuena                    Hi           11:02 AM, 04th Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:02 AM, 04th Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:02 AM, 04th Mar                     Vincent Balbuena                    9559623693           11:02 AM, 04th Mar                     Vincent Balbuena                    My order should have areived yesterday but it didn’t           11:03 AM, 04th Mar                     Vincent Balbuena                    Arrived*           11:03 AM, 04th Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            11:04 AM, 04th Mar                   New                   If you have any pictures that you would like to share, please do that.            11:04 AM, 04th Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           11:04 AM, 04th Mar                     Vincent Balbuena                             11:04 AM, 04th Mar                     Vincent Balbuena                    My address is literally on the opposite side of the store but it didn’t came.           11:04 AM, 04th Mar                   Ahmed                   Kindly allow me few moments so I can check the details of your order            11:06 AM, 04th Mar                     Vincent Balbuena                    Please i really need it now           11:07 AM, 04th Mar                   Ahmed                   can share with us you active contact number and an alternative one, so we can update the delivery team.           11:11 AM, 04th Mar                     Vincent Balbuena                    +971 52 394 2131           11:11 AM, 04th Mar                     Vincent Balbuena                    +971 56 247 4393-alternative           11:12 AM, 04th Mar                     Vincent Balbuena                    I really need it now because there will be no one receiving it in the afternoon. Because the schedule of the delivery supposed to be yesterday but it didn’t came.           11:13 AM, 04th Mar                   Ahmed                   thank you for sharing your contact numbers with us, we will make sure to resolve the issue and arrange your order (9559623693) delivery as soon as possible.           11:19 AM, 04th Mar                   Ahmed                   It was a pleasure to assist you, and have a nice day.             11:19 AM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3974086