Subject: Ticket Assigned - Conversation with Abu Mahmoud
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 02 Mar 2022 13:37:05 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abu Mahmoud Abu Mahmoud                    Hi, just I wanna to ask regarding the offer of buy more save more, if I ordered furniture worth 6500, how much the amount of save on it           05:10 PM, 02nd Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           05:10 PM, 02nd Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            05:10 PM, 02nd Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           05:10 PM, 02nd Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            05:10 PM, 02nd Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            05:12 PM, 02nd Mar                   New                   If you have any pictures that you would like to share, please do that.            05:12 PM, 02nd Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           05:12 PM, 02nd Mar                   Ahmed                   We have achieved and we would like to inform you that the offer Buy more and save more. "Buy More, Save More!" Shop furniture worth 1,500-2,999 dirhams and get 20% off, shop furniture worth 3,000 dirhams and more and get 30% off The offer includes only the products on which the offer is shown.           05:14 PM, 02nd Mar                     Abu Mahmoud                    https://www.homeboxstores.com/ae/en/p/162444198           05:15 PM, 02nd Mar                     Abu Mahmoud                    This one included in the offer or not           05:16 PM, 02nd Mar                   Ahmed                   We have checked and we would like to inform you that yes the item (Signora Corner Fabric Sofa with 2 Cushions) is included to the offer.           05:21 PM, 02nd Mar                   Ahmed                   Is there anything else I can help you with ?            05:24 PM, 02nd Mar                     Abu Mahmoud                    I added to checkout but the price still same           05:25 PM, 02nd Mar                   Ahmed                   can share with us screenshot showing the issue and you registered email address.           05:29 PM, 02nd Mar                     Abu Mahmoud                             05:30 PM, 02nd Mar                   Ahmed                   kindly provide us with your email address so we can check the issue with our technical team.           05:33 PM, 02nd Mar                     Abu Mahmoud                    [email-masked]           05:33 PM, 02nd Mar                   Ahmed                   thank you for sharing your email address with us.           05:34 PM, 02nd Mar                     Abu Mahmoud                    Most welcome           05:34 PM, 02nd Mar                   Ahmed                   We've escalated your issue to the technical team. It does take some time for them to process and action this. Kindly bear with us. As soon as we get an update, I will provide you with the resolution.           05:35 PM, 02nd Mar                     Abu Mahmoud                    Thanks           05:36 PM, 02nd Mar                   Ahmed                   It has been my pleasure assisting you today. if you have any further questions or inquiries, please feel free to contact us again at any time. Thank you for chatting with us and we hope you have a wonderful day. Goodbye!           05:36 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3966679