Subject: Ticket Assigned - Conversation with Prasad
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 02 Mar 2022 06:57:39 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Prasad Prasad                    I am in office           10:38 AM, 02nd Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           10:38 AM, 02nd Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            10:38 AM, 02nd Mar                     Prasad                    Please try to understand the problem rather than texting the same msg           10:38 AM, 02nd Mar                     Prasad                              10:39 AM, 02nd Mar                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoic
 e number or details of the item you are inquiring about.            10:40 AM, 02nd Mar                   New                   If you have any pictures that you would like to share, please do that.            10:40 AM, 02nd Mar                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           10:40 AM, 02nd Mar                     Prasad                    Already forward           10:40 AM, 02nd Mar                     Prasad                    Please check           10:40 AM, 02nd Mar                   Ahmed                   Kindly allow me few moments so I can check the details of the issue.           10:43 AM, 02nd Mar                   Ahmed                   kindly provide us with your email address and your active contact number so we can check and update you on this issue.           10:51 AM, 02nd Mar                     Prasad                    [email-masked]  
          10:55 AM, 02nd Mar                   Ahmed                   thank you for sharing your email address with us, we will update on this issue by your email ([email-masked]) as soon as possible.           10:57 AM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3964248