Subject: Ticket Assigned - Conversation with Angela
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 02 Mar 2022 06:25:03 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Angela Angela                    Yes           10:16 AM, 02nd Mar                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           10:16 AM, 02nd Mar                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            10:16 AM, 02nd Mar                     Angela                    Order number: 9559510383           10:17 AM, 02nd Mar                   Ahmed                   Kindly allow me few moments so I can check the details of your order            10:18 AM, 02nd Mar                     Angela                    Pls reshecdule the delivery by evening only. 7-7:30pm           10:18 AM, 02nd Mar                   Ahmed                   We have checked and we would like to inform you that the order (9559510383) is currently out for delivery we will update the courier team from our side and kindly confirm the reschedule update when you get contacted by the driver.           10:21 AM, 02nd Mar                   Ahmed                   Is there anything else I can help you with ?            10:22 AM, 02nd Mar                     Angela                    Ok.. delivery time by 7-7:30pm. As no one will received at home during the day           10:22 AM, 02nd Mar                   Ahmed                   we have shared the new reschedule with the delivery team to arrange your order delivery time to (7:00-7:30pm) today.           10:24 AM, 02nd Mar                   Ahmed                   It has been my pleasure assisting you today. if you have any further questions or inquiries, please feel free to contact us again at any time. Thank you for chatting with us and we hope you have a wonderful day. Goodbye!           10:24 AM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3964048