Subject: Email was not delivered to [email-masked]
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 26 Feb 2022 13:41:11 +0000

Hi Ahmed Omer,  
  The following message composed by you on ticket 3947124 failed to reach the recipient [email-masked]. 
  Reason: "The message did not reach this recipient after multiple attempts. This could be due to connection issues with the remote server or temporary problems like the mailbox being full. Please retry sending the message after some time..  "
  Message content:  Hi Team,  Please take a look at ticket #3947124 raised by Michaela Maier ([email-masked]).        Order Number: 9558269893 CRM: 3631479 Item id: 161955919   Issue Description: The customer contacted us informing that she received the item damaged and requested if it' can be returned / replaced, kindly check the attached photo and do the needful.  Best Regards, The support team.