Subject: New Reply Received - Conversation with MichaelaScullion
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 24 Feb 2022 11:50:56 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Conversation with MichaelaScullion  Ticket comment <div>Hello 
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<div>This is my receipt </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMTQ1NTM2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LD_O12hqRus4eL6GslrHiNO5RxNOZ5b-pLXlQom0h30"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 24 Feb 2022, at 2:19 pm, Home Box &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3934133</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Ahmed Omer : </div>
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<div dir="ltr">Hi Michaela,</div>
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<div dir="ltr">Greetings from Home Box,</div>
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<div dir="ltr">We have checked the mobile number (0567901435) and email address ([email-masked]), and we couldn't not find the order /  invoice number, Kindly provide us with the number or share with us a photo of the invoice receipt so we can check
 and be able to assist you resolving this issue as soon as we can. </div>
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We are looking forward to hear from you soon. Thank you for your help!</div>
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your friends,</div>
<div dir="ltr">Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3934133