Subject: Ticket Assigned - Conversation with Mohamad Halabi
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 24 Feb 2022 09:27:38 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohamad Halabi Mohamad Halabi                    Is I want to order a bed and mattress           01:20 PM, 24th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           01:20 PM, 24th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            01:20 PM, 24th Feb                     Mohamad Halabi                    Can we expedite the delivery           01:21 PM, 24th Feb                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            01:22 PM, 24th Feb                   New                   If you have any pictures that you would like to share, please do that.            01:22 PM, 24th Feb                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           01:22 PM, 24th Feb                   Ahmed                   We have checked and we would like to inform you that the same day delivery is available on select products to chosen locations in Dubai, Sharjah and Ajman when you order before 12:00 PM, and you can check all our shipping details and policy by visiting the link bellow  https://www.homeboxstores.com/ae/en/helpShipping           01:23 PM, 24th Feb                   Ahmed                   and you can place your order by following the below given steps:  1. Find the items you want to buy by searching for them or by browsing our departments. 2. Add these items to your basket with the 'Add to Basket' button. 3. Click your mini-basket from the top right of the screen and hit the 'Checkout Now' button. 4. Enter your shipping information and click the 'Ship to this Address' button. 5. Enter your payment information and click the 'Continue' button. 6. Review your order and place it using the 'Place Your Order' button.           01:23 PM, 24th Feb                   Ahmed                   Is there anything else I can help you with ?            01:24 PM, 24th Feb                   Ahmed                   It was a pleasure to assist you, and have a nice day.           01:27 PM, 24th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3938881