Subject: Ticket Assigned - Conversation with Khokha?
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 23 Feb 2022 10:42:55 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Khokha? Khokha?                    Hello please I have sofa delivery           02:12 PM, 23rd Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           02:12 PM, 23rd Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            02:12 PM, 23rd Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           02:12 PM, 23rd Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            02:12 PM, 23rd Feb                     Khokha?                    I forgot to change the old address           02:12 PM, 23rd Feb                     Khokha?                    Can you please double check with me           02:12 PM, 23rd Feb                     Khokha?                    The date and place for receiving           02:12 PM, 23rd Feb                   Ahmed                   Could you please share your order number so that I can assist you further?           02:13 PM, 23rd Feb                     Khokha?                    0567654342           02:16 PM, 23rd Feb                     Khokha?                    I didn’t receive any order number           02:16 PM, 23rd Feb                   Ahmed                   Kindly allow me few moments so I can check the details.           02:22 PM, 23rd Feb                   Ahmed                   can you share with us the invoice number / photo.           02:23 PM, 23rd Feb                     Khokha?                    0568654342           02:24 PM, 23rd Feb                   Ahmed                   Kindly allow me few moments so I can check the details.           02:28 PM, 23rd Feb                     Khokha?                             02:28 PM, 23rd Feb                   Ahmed                   We have checked and we would like to inform you that the order number (9558454246) will be delivered on the date (28-Feb-2022) to the address (The intersection of Mecca Street with Algeria Street, Al Rawda 1 Dali Building 2, Apartment 202 next to Fresh Supermarket-Ajman Freezone).           02:30 PM, 23rd Feb                   Ahmed                   Is there anything else I can help you with ?            02:30 PM, 23rd Feb                     Khokha?                    The address           02:31 PM, 23rd Feb                     Khokha?                    Is not correct please           02:31 PM, 23rd Feb                     Khokha?                    https://maps.google.com/maps?q=25.292570114135742,55.379520416259766           02:31 PM, 23rd Feb                     Khokha?                    This is the correct one           02:31 PM, 23rd Feb                     Khokha?                    Nahda 2 oasis beelding 2 flat 208 Dubai           02:31 PM, 23rd Feb                   Ahmed                   We apologize and thank you for your patience and understanding. Please a moment  to serve you  the fullest.           02:36 PM, 23rd Feb                   Ahmed                   We have checked and we would like to inform you that we have shared the new address with the courier team and we will update you by the registered email address ([email-masked]).           02:40 PM, 23rd Feb                   Ahmed                   Is there anything else I can help you with ?            02:40 PM, 23rd Feb                     Khokha?                    No thanks           02:41 PM, 23rd Feb                   Ahmed                   It has been my pleasure assisting you today. if you have any further questions or inquiries, please feel free to contact us again at any time. Thank you for chatting with us and we hope you have a wonderful day. Goodbye!           02:42 PM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3935064