Subject: Ticket Assigned - Conversation with Pk
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 23 Feb 2022 07:45:30 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pk Pk                    Hello           11:06 AM, 23rd Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           11:06 AM, 23rd Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            11:06 AM, 23rd Feb                     Pk                    29004105484820211221           11:06 AM, 23rd Feb                   Ahmed                   Kindly allow me few moments so I can check the details of the your order            11:07 AM, 23rd Feb                     Pk                    Kindly deliver this iteam morning on 26th           11:07 AM, 23rd Feb                     Pk                    Or deliver on 28th           11:07 AM, 23rd Feb                   Ahmed                   We apologize and thank you for your patience and understanding. Please a moment  to serve you  the fullest.           11:13 AM, 23rd Feb                     Pk                    Ok           11:16 AM, 23rd Feb                     Pk                    Hello           11:34 AM, 23rd Feb                   Ahmed                   We have checked and we would like to inform you that the order (29004105484820211221) will be delivered to you on the date (26/02/2022) at the time between 6 to 8 PM.           11:35 AM, 23rd Feb                     Pk                    No           11:36 AM, 23rd Feb                     Pk                    I will be not available on evening           11:36 AM, 23rd Feb                     Pk                    Weather u deliver in morning           11:36 AM, 23rd Feb                     Pk                    Or 28th February           11:36 AM, 23rd Feb                   Ahmed                   Kindly allow me few moments so I can check if it's possible to reschedule the date.           11:38 AM, 23rd Feb                     Pk                    Ok           11:39 AM, 23rd Feb                   Ahmed                   We have checked and we would like to inform you that the order (29004105484820211221) is currently in due status  and it's not possible to the order now we have shared the order with concerned team, to resolve the issue,  Kindly contact us  after 24 hours to be updated on you order rescheduling details.           11:43 AM, 23rd Feb                   Ahmed                   Is there anything else I can help you with ?            11:43 AM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3934190