Subject: Ticket Assigned - Conversation with !!!
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 20 Feb 2022 07:18:23 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with !!! !!!                    السلام عليكم           10:59 AM, 20th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           10:59 AM, 20th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            10:59 AM, 20th Feb                     !!!                    لم تصلني طلبيتي           10:59 AM, 20th Feb                     !!!                             10:59 AM, 20th Feb                     !!!                    ؟؟؟           11:00 AM, 20th Feb                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            11:01 AM, 20th Feb                   New                   If you have any pictures that you would like to share, please do that.            11:01 AM, 20th Feb                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           11:01 AM, 20th Feb                   Ahmed                   يرجى منحنا بعض الوقت لكي نتمكن من التحقق من تفاصيل الطلب            11:03 AM, 20th Feb                   Ahmed                   يرجى تزويدنا برقم التواصل و رقم بديل ان امكن لكي نتمكن من تحديث فريق الشحن و يتم حل المشكلة.           11:06 AM, 20th Feb                     !!!                    0501036282           11:06 AM, 20th Feb                     !!!                    0504616161           11:07 AM, 20th Feb                   Ahmed                   نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك بخصوص الطلب (9557229778) إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت  ممكن لمساعدتك في حل هذه المشكلة .  نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.           11:17 AM, 20th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3918002