Subject: Ticket Assigned - Conversation with Bachar Dibyat~بشار
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 19 Feb 2022 10:07:47 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bachar Dibyat~بشار Bachar Dibyat~بشار                    Hi           01:43 PM, 19th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           01:43 PM, 19th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            01:43 PM, 19th Feb                     Bachar Dibyat~بشار                             01:43 PM, 19th Feb                     Bachar Dibyat~بشار                             01:44 PM, 19th Feb                     Bachar Dibyat~بشار                             01:44 PM, 19th Feb                     Bachar Dibyat~بشار                    Your team came on Thursday           01:44 PM, 19th Feb                     Bachar Dibyat~بشار                    And many damages           01:44 PM, 19th Feb                     Bachar Dibyat~بشار                    Must come today to fix it           01:44 PM, 19th Feb                     Bachar Dibyat~بشار                    No one called, and no one came, till now           01:45 PM, 19th Feb                   Ahmed                   Could you please share your order number so that I can assist you further?           01:45 PM, 19th Feb                     Bachar Dibyat~بشار                             01:45 PM, 19th Feb                     Bachar Dibyat~بشار                    Very upset of this services           01:45 PM, 19th Feb                     Bachar Dibyat~بشار                             01:46 PM, 19th Feb                     Bachar Dibyat~بشار                    Your delivery foreman           01:46 PM, 19th Feb                   Ahmed                   Kindly allow me few moments so I can check the details of the your order            01:46 PM, 19th Feb                   Ahmed                   We deeply apologize for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.           01:48 PM, 19th Feb                   Ahmed                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern. We request you to please allow us some time so we can work on this and do the needful.           01:49 PM, 19th Feb                   Ahmed                   and we will update on this issue by the registered email address ([email-masked]).           01:50 PM, 19th Feb                   Ahmed                   Is there anything else I can help you with ?            01:51 PM, 19th Feb                     Bachar Dibyat~بشار                              01:51 PM, 19th Feb                   Ahmed                   Please note that we have shared the issue with concerned team and they will send assembly team to check and resolve the issue as soon as possible.           01:55 PM, 19th Feb                     Bachar Dibyat~بشار                    My friend please don't waste your time in writing emails please arrange a team to come and fix the problems the holder of the drivers is it reveals itself are not closing and opening properly the driver's main road is broken then main mirror that big mirror is also having scratches so many things need to be done so quickly I prefer to make this today or tomorrow maximum otherwise I will just make a refund full refund request and cancel order because I don't accept one week for simple set up of bedroom           01:55 PM, 19th Feb                   Ahmed                   Please be assured as we have now escalated this issue to our concerned team and we will arrange the items fixing as soon we can.             02:00 PM, 19th Feb                   Ahmed                   It was a pleasure to assist you, and have a nice day.             02:07 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3914400