Subject: Ticket Assigned - Conversation with Stepan Berlizov
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 19 Feb 2022 09:46:25 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Stepan Berlizov Stepan Berlizov                             01:32 PM, 19th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           01:32 PM, 19th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            01:32 PM, 19th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           01:32 PM, 19th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            01:32 PM, 19th Feb                   Ahmed                   Kindly allow me few moments so I can check the details of the your order            01:32 PM, 19th Feb                     Stepan Berlizov                    My order number 9557526369.  I want change my connection phone number to 0588559581           01:33 PM, 19th Feb                   Ahmed                   We have checked and we would like to inform you that the order 9557526369 has been shipped in two shipments at the date (14/02/2022 & 16/02/2022).           01:37 PM, 19th Feb                     Stepan Berlizov                    Sorry, order 9558082292           01:38 PM, 19th Feb                     Stepan Berlizov                    I change my phone number to 0588559581           01:38 PM, 19th Feb                   Ahmed                   Kindly allow me few moments so I can check the details of the your order            01:39 PM, 19th Feb                   Ahmed                   Please be assured as we have now escalated this issue to our concerned team update the order (9558082292) contact number to (0588559581) and we will update you with order delivery details by your registered email address ([email-masked]).           01:42 PM, 19th Feb                   Ahmed                   Is there anything else I can help you with ?            01:43 PM, 19th Feb                   Ahmed                   It has been my pleasure assisting you today. if you have any further questions or inquiries, please feel free to contact us again at any time. Thank you for chatting with us and we hope you have a wonderful day. Goodbye!           01:45 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3914273