Subject: Ticket Assigned - Conversation with Chams
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 19 Feb 2022 09:27:56 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chams Chams                    Hello           01:17 PM, 19th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           01:17 PM, 19th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           01:17 PM, 19th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            01:17 PM, 19th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            01:17 PM, 19th Feb                   Ahmed                   Hi this is Ahmed how can I help you today            01:17 PM, 19th Feb                     Chams                    Order number 9558177888  Hi i will not be able to collect the above order on the 21 , is it possible to have it delivered on the 24th please ?           01:18 PM, 19th Feb                   Ahmed                   Kindly allow me few moments so I can check the details of the your order            01:19 PM, 19th Feb                     Chams                    No problem           01:20 PM, 19th Feb                   Ahmed                   We have checked and we would like to inform you that we have shared your order reschedule date with our courier team, and also request you to confirm the date when the courier team contact you to confirm / arrange the delivery.           01:22 PM, 19th Feb                     Chams                    Excellent thanks alot ahmed           01:23 PM, 19th Feb                   Ahmed                   you are welcome also Is there anything else I can help you with ?            01:25 PM, 19th Feb                   Ahmed                   It has been my pleasure assisting you today. if you have any further questions or inquiries, please feel free to contact us again at any time. Thank you for chatting with us and we hope you have a wonderful day. Goodbye!           01:27 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3914074