Subject: Ticket Assigned - Conversation with Tahseen
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 18 Feb 2022 13:07:23 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tahseen Tahseen                    Hi           04:42 PM, 18th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:42 PM, 18th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:42 PM, 18th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:42 PM, 18th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:42 PM, 18th Feb                     Tahseen                    9557858801           04:42 PM, 18th Feb                     Tahseen                    Order no           04:43 PM, 18th Feb                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            04:44 PM, 18th Feb                   New                   If you have any pictures that you would like to share, please do that.            04:44 PM, 18th Feb                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           04:44 PM, 18th Feb                     Tahseen                             04:45 PM, 18th Feb                     Tahseen                             04:45 PM, 18th Feb                     Tahseen                             04:45 PM, 18th Feb                     Tahseen                    I need this exact colour for delivery           04:46 PM, 18th Feb                     Tahseen                    And our delivery date is 20.i need to change that to 19 or 21 February           04:46 PM, 18th Feb                     Tahseen                    Order no : 9557858801           04:47 PM, 18th Feb                   Ahmed                   Kindly allow me few moments so I can check the details of the your order            04:51 PM, 18th Feb                     Tahseen                    ? sure           04:52 PM, 18th Feb                   Ahmed                   we will make sure to arrange the same item delivery as for the order delivery date will will share the issue with our courier team to reschedule the  delivery and we will update you by registered email address ([email-masked]).           04:54 PM, 18th Feb                   Ahmed                   Is there anything else I can help you with ?            04:54 PM, 18th Feb                     Tahseen                    Ok.thankyou           04:55 PM, 18th Feb                     Tahseen                    No ..thankyou           04:55 PM, 18th Feb                   Ahmed                   It has been my pleasure assisting you today. if you have any further questions or inquiries, please feel free to contact us again at any time. Thank you for chatting with us and we hope you have a wonderful day. Goodbye!           05:06 PM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3911482