Subject: Ticket Assigned - Conversation with Pk
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 17 Feb 2022 12:02:00 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pk Pk                    Hello           03:40 PM, 17th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           03:40 PM, 17th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            03:40 PM, 17th Feb                     Pk                    29004105484820211221           03:40 PM, 17th Feb                     Pk                    ************20220102           03:40 PM, 17th Feb                     Pk                    Deliver these on 23rd February           03:40 PM, 17th Feb                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            03:42 PM, 17th Feb                   New                   If you have any pictures that you would like to share, please do that.            03:42 PM, 17th Feb                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           03:42 PM, 17th Feb                     Pk                             03:47 PM, 17th Feb                     Pk                             03:47 PM, 17th Feb                   Ahmed                   Kindly allow me few moments so I can check the details of the your order            03:52 PM, 17th Feb                   Ahmed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:01 PM, 17th Feb                   Ahmed                   It was a pleasure to assist you, and have a nice day.             04:01 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3907962