Subject: Ticket Assigned - Conversation with Dodo
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 17 Feb 2022 10:19:11 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dodo Dodo                    Hi           02:02 PM, 17th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           02:02 PM, 17th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            02:02 PM, 17th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           02:02 PM, 17th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            02:02 PM, 17th Feb                     Dodo                    9557608337           02:03 PM, 17th Feb                     Dodo                    My order should be delivered before 2           02:03 PM, 17th Feb                     Dodo                    I haven’t received it yet           02:03 PM, 17th Feb                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            02:04 PM, 17th Feb                   New                   If you have any pictures that you would like to share, please do that.            02:04 PM, 17th Feb                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           02:04 PM, 17th Feb                   Ahmed                   Kindly allow me few moments so I can check the details of the your order            02:06 PM, 17th Feb                   Ahmed                   We have checked and we would like to inform you that your order with the delivery team and we will escalate the issue to arrange the delivery as soon as possible as for the order driver details it's as bellow  driver name: Hamza YSN  driver contact number: 0506127690           02:13 PM, 17th Feb                   Ahmed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:18 PM, 17th Feb                   Ahmed                   It was a pleasure to assist you, and have a nice day.             02:18 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3907460