Subject: Ticket Assigned - Conversation with Jhana
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 17 Feb 2022 08:38:16 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jhana Jhana                    Hi           12:19 PM, 17th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           12:19 PM, 17th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            12:19 PM, 17th Feb                     Jhana                    My order #9557794801           12:20 PM, 17th Feb                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            12:21 PM, 17th Feb                   New                   If you have any pictures that you would like to share, please do that.            12:21 PM, 17th Feb                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           12:21 PM, 17th Feb                     Jhana                    I've talked to ur delivery guy named shahid and ask my order when to be del he answer me he dont know.           12:22 PM, 17th Feb                     Jhana                    He is now at home he told me like that           12:23 PM, 17th Feb                     Jhana                    Kindly update me when u will delivered           12:23 PM, 17th Feb                   Ahmed                   Kindly allow me few moments so I can check the details of the your order            12:25 PM, 17th Feb                   Ahmed                   Kindly provide us with your active contact number and full address so we can check and be able to resolve the issue as soon as possible           12:28 PM, 17th Feb                     Jhana                    0552149039           12:34 PM, 17th Feb                     Jhana                    England cluster           12:34 PM, 17th Feb                     Jhana                    X20           12:34 PM, 17th Feb                     Jhana                    Room 103           12:35 PM, 17th Feb                     Jhana                    International city           12:35 PM, 17th Feb                   Ahmed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you and you will be updated on this issue via the registered email address ([email-masked]).             12:36 PM, 17th Feb                   Ahmed                   It has been my pleasure assisting you today. if you have any further questions or inquiries, please feel free to contact us again at any time. Thank you for chatting with us and we hope you have a wonderful day. Goodbye!           12:37 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3906965