Subject: New Reply Received - Conversation with Sumiyah
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 17 Feb 2022 06:11:17 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Conversation with Sumiyah  Ticket comment <div>Hi Homebox,</div>
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<div class="">I would like some form of explanation or compensation about this issue now please.</div>
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<div class="">I have waited for almost 3 weeks on my item which has not been issued.</div>
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<div class="">Sumiyah </div>
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<div>On 16 Feb 2022, at 13:22, Home Box &lt;<a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a>&gt; wrote:<br class="Apple-interchange-newline">
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px" class=""><div dir="ltr" class=""><div class="">Hi Sumiyah,<br class=""><br class="">Thank you for reaching out to us and giving us the opportunity to serve you.<br class=""><br class="">We sincerely apologize for any inconvenience caused, <br class=""><br class="">We are coordinating with the concerned team to provide the necessary assistances in resolving this concern at earliest.<br class=""><br class="">We request you to please allow us some time so we can work on this and do the needful.<br class=""><br class="">We appreciate your patience.<br class=""><br class="">Your Friends,<br class="">The Support Team<br class=""><br class="">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3867198