Subject: Ticket Assigned - Conversation with 3hood
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 17 Feb 2022 05:33:41 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with 3hood 3hood                    Yes           08:59 AM, 17th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           08:59 AM, 17th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            08:59 AM, 17th Feb                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            09:01 AM, 17th Feb                   New                   If you have any pictures that you would like to share, please do that.            09:01 AM, 17th Feb                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           09:01 AM, 17th Feb                   Ahmed                   Hi this is Ahmed how can I help you today            09:11 AM, 17th Feb                     3hood                    Already written my inquiry above don't let the customer repeat their word           09:15 AM, 17th Feb                   Ahmed                   Kindly allow me few moments so I can check the details of the your order            09:22 AM, 17th Feb                   Ahmed                   Please be assured as we have now escalated this issue to our courier team reschedule the delivery to 20/02/2022 as per your request.           09:25 AM, 17th Feb                   Ahmed                   Is there anything else I can help you with ?            09:25 AM, 17th Feb                   Ahmed                   It was a pleasure to assist you, and have a nice day.             09:33 AM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3906236