Subject: Ticket Assigned - Conversation with Loli
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 16 Feb 2022 12:12:47 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Loli Loli                    Hello           04:03 PM, 16th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:03 PM, 16th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:03 PM, 16th Feb                     Loli                    What happened with my inquiry?           04:03 PM, 16th Feb                   Ahmed                   Kindly allow me few moments so I can check the details of the your order            04:04 PM, 16th Feb                     Loli                    Cancel order# 9556575178           04:04 PM, 16th Feb                   Ahmed                   We deeply apologize for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.           04:07 PM, 16th Feb                   Ahmed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix the issue and cancel the order (9556575178) and you will be update on this issue via the registered email address ([email-masked]).             04:08 PM, 16th Feb                   Ahmed                   It was a pleasure to assist you, and have a nice day.             04:11 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3903345