Subject: Ticket Assigned - Conversation with Farheen
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 16 Feb 2022 10:30:23 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Farheen Farheen                    Hello           02:14 PM, 16th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           02:14 PM, 16th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           02:14 PM, 16th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            02:14 PM, 16th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            02:14 PM, 16th Feb                   Ahmed                   Hi this is Ahmed how can I help you today            02:16 PM, 16th Feb                     Farheen                    I ordered 2 spectra rice container on 15 Feb           02:17 PM, 16th Feb                     Farheen                    Now the delivery status is this, I just checked today           02:17 PM, 16th Feb                   Ahmed                   Kindly allow me few moments so I can check the details of the your order            02:18 PM, 16th Feb                     Farheen                    Hello anyone there ?           02:18 PM, 16th Feb                   Ahmed                   Kindy provide us with your active contact number and full address so we can update the courier tea and resolve the issue as soon as possible.           02:20 PM, 16th Feb                     Farheen                    +971509679738           02:21 PM, 16th Feb                     Farheen                    This is alternative number           02:22 PM, 16th Feb                     Farheen                    Anyone there ?           02:23 PM, 16th Feb                   Ahmed                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern. We request you to please allow us some time so we can work on this and do the needful.           02:26 PM, 16th Feb                   Ahmed                   and you will be updated on this issue by the registered email address ([email-masked]).           02:27 PM, 16th Feb                     Farheen                    Ok           02:27 PM, 16th Feb                   Ahmed                   It was a pleasure to assist you, and have a nice day.             02:29 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3902781