Subject: Ticket Assigned - Conversation with Haroon
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 15 Feb 2022 12:00:23 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Haroon Haroon                    4 boxes           03:45 PM, 15th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           03:45 PM, 15th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            03:45 PM, 15th Feb                     Haroon                    Hello?           03:45 PM, 15th Feb                     Haroon                    I confirmed what you needed           03:45 PM, 15th Feb                     Haroon                    Don’t be so impatient           03:45 PM, 15th Feb                   Ahmed                   Hi this is Ahmed how can I help you today            03:45 PM, 15th Feb                     Haroon                    The other person ran off           03:46 PM, 15th Feb                     Haroon                    I have a missing item           03:46 PM, 15th Feb                     Haroon                    Queen fitted bed sheet           03:46 PM, 15th Feb                   Ahmed                   Kindly allow me few moments so I can check the details of the your order            03:48 PM, 15th Feb                   Ahmed                   We deeply apologize for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.           03:49 PM, 15th Feb                   Ahmed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you and we will update you via the registered email address ([email-masked]).             03:51 PM, 15th Feb                   Ahmed                   Is there anything else I can help you with ?            03:51 PM, 15th Feb                   Ahmed                   It was a pleasure to assist you, and have a nice day.            03:57 PM, 15th Feb                     Haroon                    Is the dining table coming tomorrow then?           03:57 PM, 15th Feb                   Ahmed                   we will arrange the delivery as soon as we can and you will receive the delivery update on you registered email address           03:58 PM, 15th Feb                   Ahmed                   It was a pleasure to assist you, have a nice day and stay safe.           03:59 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3896480