Subject: Ticket Assigned - Kindly replace my scratched dresser
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 12 Feb 2022 12:45:52 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Kindly replace my scratched dresser Good afternoon 
I have received Dresser with mirror finally today, dresser had so many scratches,i am sharing the photos of damaged parts.
It is requested to kindly replace with new dresser as soon as possible.
I am looking forward to hearing from you 
Thanks and Regards 
Kamran Rasool0564499253
Invoice number 29001004822120220207

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3882788