Subject: New Reply Received - Conversation with jH€N
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 12 Feb 2022 10:34:27 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Conversation with jH€N  Ticket comment <div id="ymail_android_signature">The thing is almost 3 months u still didn't solve this issues.. and again about to deduct on my accounts.. so what u expect from me.. keep waiting when it would resolve atleast do something so not to deduct on my account.. coz ur apology didn't help to not deducted on my account. </div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 12 Feb 2022 at 12:31 pm, Home Box</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0170555403"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Jhen,</div>
<div><br></div>
<div>Thank you for contacting us.</div>
<div><br></div>
<div>We deeply apologize for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.</div>
<div>We are really sorry if it took longer than usual to get back to you.</div>
<div> </div>
<div>Our team is working to resolve your issue and will get back to you as soon as possible.<br>
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<div><br></div>
<div>We reiterate our apologies and share your understanding and patience.</div>
<div><br></div>
<div>your friends,</div>
<div>Support Team.</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3662349