Subject: Ticket Assigned - Conversation with ?️
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 12 Feb 2022 07:04:33 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?️ ?️                    السلام عليكم عندي طلب إرجاع وصارله اكثر من ٥ ايام محد تواصل معاي           07:59 PM, 10th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           07:59 PM, 10th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            07:59 PM, 10th Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           07:59 PM, 10th Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            07:59 PM, 10th Feb                     ?️                             07:59 PM, 10th Feb                   New                   We are experiencing high volume of incoming messages. Please make sure you've described your query in detail. Please be sure to include your Order Number/Invoice number or details of the item you are inquiring about.            08:01 PM, 10th Feb                   New                   If you have any pictures that you would like to share, please do that.            08:01 PM, 10th Feb                   New                   We will respond to your query in just a few minutes. Please accept our apologies for the delay. Thank you for your patience           08:01 PM, 10th Feb                     ?️                    No body contact me to return this item because it's broken           08:03 PM, 10th Feb                   Abu                   وعليكم  السلام ورحمة الله وبركاته,  شكرا للتواصل مع هوم بوكس الامارات.  معك ابوسفيان سررنا بمساعدتك .           08:08 PM, 10th Feb                   Abu                   من فضلك بعض الوقت لكي اتحقق لك الامر.           08:08 PM, 10th Feb                     ?️                    ان شالله           08:10 PM, 10th Feb                   Abu                   أعتذر عن هذا الإزعاج. سأمضي قدمًا وأقوم بتصعيد هذا الأمر إلى الفريق المعني الآن بأولوية عالية. يستغرق الأمر بعض الوقت بالنسبة لهم لاتخاذ إجراء. يرجى التحمل معنا ما بين 24-48 ساعة .. أؤكد أنني سأحل هذه المشكلة من أجلك. بمجرد أن أحصل على تحديث منهم ، سأزودك بالقرار.           08:12 PM, 10th Feb                     ?️                    انتظر الرد           08:13 PM, 10th Feb                   Abu                   لا تتردد بالتحدث معنا في حال وجود أي إستفسارات أخرى.            08:16 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3876935