Subject: Ticket Assigned - Conversation with chakradhar
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 12 Feb 2022 07:04:29 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with chakradhar chakradhar                    Hi           04:25 PM, 02nd Feb                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           04:25 PM, 02nd Feb                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            04:25 PM, 02nd Feb                     chakradhar                    1002032511 return request raised but not collected from your end           04:26 PM, 02nd Feb                   Waseem                   Hi Chakradhar , I am Waseem, Please allow me one moment while I look up the status. This may take a minute or two.           04:26 PM, 02nd Feb                   Waseem                   Could you please share your order number?           04:26 PM, 02nd Feb                     chakradhar                    9555540649           04:26 PM, 02nd Feb                   Waseem                   Please allow me a moment and I will check on this for you.           04:28 PM, 02nd Feb                     chakradhar                    ??           04:28 PM, 02nd Feb                   Waseem                   I absolutely apologise for this situation. I will escalate this issue to our concern team. I will ask them to collect the return item as soon as possible.           04:35 PM, 02nd Feb                   Waseem                   Is there anything else I can assist you with today?           04:35 PM, 02nd Feb                     chakradhar                    Thank you so much and appreciate you if it is picked up ASAP           04:36 PM, 02nd Feb                   Waseem                   Please feel free to come back and chat with us if you have any queries in the future. Have a wonderful day!           04:37 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3842446