Subject: Ticket Assigned - Conversation with Noor
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 12 Feb 2022 07:04:29 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Noor Noor                             10:04 PM, 14th Jan                   New                   Thank you for contacting HomeBox! In Order for us to help you, please describe your query in detail.           10:04 PM, 14th Jan                   New                   If you are contacting us about an existing order, please share with us your Order number or Invoice number while explaining your query.            10:04 PM, 14th Jan                     Noor                    This is the name of it           10:04 PM, 14th Jan                     Noor                    Dear I already explained my inquiry why you closed it the text me late and they closed it after they send that there is no response           10:05 PM, 14th Jan                   Raghwendra Pratap                   Thanks, please be with us.           10:05 PM, 14th Jan                     Noor     
                I already replied please go back to the old explanation I will not repeat           10:05 PM, 14th Jan                     Noor                    You should wait until I respond because I got your response after one hour           10:07 PM, 14th Jan                     Noor                             10:08 PM, 14th Jan                     Noor                             10:08 PM, 14th Jan                     Noor                             10:08 PM, 14th Jan                     Noor                    This is the previous chat please continue from here           10:08 PM, 14th Jan                   Raghwendra Pratap                   We have escalated your complaint to the concerned team, once the issue will got resolved we will be in touch with you soon to update you.           10:08 PM, 14th Jan                     Noor                    Ok thank you           10:09 PM, 14th Jan                   Raghwendra Pratap                   It was a pleasure to assist y
 ou. Thank you for shopping with us.  Have a wonderful day.           10:09 PM, 14th Jan                     Noor                    Ok thanks           10:09 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3766036