Subject: Ticket Assigned - Conversation with Treeza Sequeira
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 12 Feb 2022 07:04:28 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Treeza Sequeira Treeza Sequeira                             07:16 PM, 27th Nov                     Treeza Sequeira                             07:16 PM, 27th Nov                     Treeza Sequeira                    When the order came to me I did not receive these items in it           07:16 PM, 27th Nov                   Abu                   welcome again           07:44 PM, 27th Nov                     Treeza Sequeira                    Welcome is fine but please answer to my query           07:45 PM, 27th Nov                     Treeza Sequeira                    Everytime I have to wait and by the time you reply I miss your messages           07:47 PM, 27th Nov                   Abu                   Please allow me a moment and I will check on this for you.           07:47 PM, 27th Nov                     Treeza Sequeira                    Please do so 
 .I have been waiting for a long time           07:47 PM, 27th Nov                   Abu                   Could you confirm that you have not been received both items ?           07:48 PM, 27th Nov                     Treeza Sequeira                    Yes I have not received the items. If I would have received them why would I write to you           07:49 PM, 27th Nov                   Abu                   I apologise for this inconvenience. I'm going to go ahead and escalate this to the concerned team right now with a high priority. It does take some time for them to action this I assure that I will resolve this issue for you. As soon as I get an update from them I will provide you with the resolution.           07:55 PM, 27th Nov                   Abu                   Kindly share your registered email ID for further assistance.           07:55 PM, 27th Nov                   Abu                   Is there anything else I can assist you with today?           07:55 PM, 27th Nov  
                    Treeza Sequeira                    It is [email-masked]           07:55 PM, 27th Nov                     Treeza Sequeira                    When do you think this will be resolved?           07:56 PM, 27th Nov                   Abu                   sure           08:01 PM, 27th Nov                   Abu                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:01 PM, 27th Nov                     Treeza Sequeira                    Thank you           08:02 PM, 27th Nov                     Treeza Sequeira                    Please do make sure that a complaint is raised           08:05 PM, 27th Nov                   Abu                   yes sure we will update you via email           08:08 PM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3474634