Subject: New Reply Received - RE: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 10 Feb 2022 09:56:03 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  RE: Your products are on the way  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi Support Team,</div>
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<div class="MsoNormal">Thank you but please note that when placing the order, I was not given the opportunity to enter a billing address that differs from the delivery address.</div>
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<div class="MsoNormal"><span style='font-size:6.0pt;font-family:"Arial",sans-serif;color:#404040'></span></div>
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<div class="MsoNormal"><b><span style='font-family:"Arial",sans-serif;color:#404040'>Daria Rogozhnikova</span></b></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#404040'>Real Estate Coordinator – Real Estate Commercial Deals &amp; Projects EMEA</span></div>
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<div class="MsoNormal" style="line-height:150%"><span style='font-size:10.0pt;line-height:150%;font-family:"Arial",sans-serif;color:#404040'>Shell International B.V.</span></div>
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<div class="MsoNormal" style="line-height:150%"><span style='font-size:8.0pt;line-height:150%;font-family:"Arial",sans-serif;color:#404040'>Tel: ​+​31​ ​(​0​)​703 773 368</span></div>
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<a href="mailto:[email-masked]" rel="noreferrer"><b><span style='font-size:8.0pt;line-height:130%;font-family:"Arial",sans-serif;color:#DD1D21'>[email-masked]</span></b></a><b><span style='font-size:8.0pt;line-height:130%;font-family:"Arial",sans-serif;color:#404040'> 
 |  </span></b><a href="https://www.linkedin.com/" rel="noreferrer"><b><span style='font-size:8.0pt;line-height:130%;font-family:"Arial",sans-serif;color:#DD1D21'>Connect on LinkedIn</span></b></a><b><span style='font-size:8.0pt;line-height:130%;font-family:"Arial",sans-serif;color:#404040'> 
 |  </span></b><a href="http://www.shell.com/" rel="noreferrer"><b><span style='font-size:8.0pt;line-height:130%;font-family:"Arial",sans-serif;color:#DD1D21'>www.shell.com</span></b></a><b><u><span style="font-size:4.0pt;line-height:130%;color:#DD1D21"></span></u></b>
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<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#404040'>The registered office of Shell International B.V. is Carel van Bylandtlaan 30, 2596HR 's-Gravenhage, Netherlands (trade register no. 27155369)</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, February 9, 2022 5:56 PM<br>
<b>To:</b> Rogozhnikova, Daria SI-REE/E &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3865530] - RE: Your products are on the way</div>
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<div style="margin:0in;line-height:105%"><strong><span style='font-size:8.5pt;line-height:105%;font-family:"Calibri",sans-serif'>Think Secure. This email is from an external source.</span></strong></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Daria,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for contacting us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We have checked and would like to let you know that the order (9556859876) billing address is as shared by you on your email attached photo and we are unable to change the
 order billing address once the order is placed successfully by you, but you can update the address for your future order before confirming the order.  </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Feel free to contact us for further assistance.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>your friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3865530:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3865530