Subject: New Reply Received - Return
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 08 Feb 2022 18:07:04 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Return  Ticket comment <div> It's  more than 24 hours from your email yesterday    again the same things from  January 9  nothing  change<br><br>
</div>
<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Feb 7, 2022 at 2:03 PM, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0434231719"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi ferlie,</div>
<div><br></div>
<div dir="ltr">Thank you for reaching out to us with your concern.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Please accept our apologies for the inconvenience caused to you. We know that this is not the ideal experience for you while shopping with us.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We have been informed by the concerned team that our shipping partner (LMG) is on his way to collect the items from you. </div>
<div dir="ltr">​</div>
<div dir="ltr">Please allow 24 hours for our shipping partner to collect your items. if you are still not contacted by then please do not hesitate to re-contact us so we can assist you.</div>
<div dir="ltr"><br></div>
<div dir="ltr"> We can understand that this must be really annoying and frustrating for you, but be assured we would surely get it sorted to make your shopping experience better. <br> <br>Thank you for your patience and we look forward to serving you later. </div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends, <br> The Support Team.<br>
</div>
</div></div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3764931