Subject: New Reply Received - Re:
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 04 Feb 2022 06:40:57 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re:   Ticket comment <div>Dear Sir Madam,</div>
<div>I sent you multiple emails to cancel that delivery as you were late in delivering and I had to go buy a car seat at the shop yesterday as I needed it this morning to travel. I asked for a refund and to cancel this delivery and I receive now a message that the delivery is on the way.</div>
<div>Can you please not deliver and refund me my money.</div>
<div>Your quality of service is the poorest that I have seen. You do not care about customer and this is the last time I was ordering something with you.</div>
<div>Regards</div>
<div>Nicolas herchenroder. </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwNDAwMzY3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.v5PR815DwcoNDhnOB2ZH4rXbNf6ddGBVe34KJY5pEF0"></div>
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<br><br><div dir="ltr">Envoyé de mon iPhone</div>
<div dir="ltr">
<br><blockquote>Le 3 févr. 2022 à 11:44, Babyshop &lt;[email-masked]&gt; a écrit :<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Njah,</div>
<div><br></div>
<div>Thank you for contacting us.</div>
<div><br></div>
<div>Please accept our full apologies for the inconvenience and delay we have caused.</div>
<div><br></div>
<div>Your request has been submitted to the concerned authority to deliver the order as soon as possible. We will contact you if there is any new information.</div>
<div>Thanks for your cooperation and understanding with us.</div>
<div><br></div>
<div>Do not hesitate to contact us if you have any other inquiries.</div>
<div><br></div>
<div>Your friends,</div>
<div>Support Team.</div>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3844001