Subject: New Reply Received - Where is my order ?
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 02 Feb 2022 04:43:39 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Where is my order ?  Ticket comment <div style="direction: ltr">Cancel the order and send the refund </div>
<br><div dir="rtl"><div style="text-align: right;direction: rtl">‏‫تم‬</div></div>
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<br><blockquote>‫في 02‏/02‏/2022 الساعة 5:26 ص، كتب/كتبت ‏Homecentre ‏&lt;[email-masked]&gt;:‬<br><br>
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<div dir="ltr">Hi Rahma,</div>
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<div>Thank you for contacting us and giving us the opportunity to serve you.</div>
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<div>We are really sorry if it took us longer than usual to respond to you.</div>
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<div dir="ltr">We have checked and would like to inform you that the issue has been escalated to the concerned team to resolve the issue as soon as possible.</div>
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<div dir="ltr">We again apologize and thank you for your understanding and patience.</div>
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<div>your friends,</div>
<div>Support Team</div>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3785030