Subject: New Reply Received - Re:Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 Jan 2022 06:51:36 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re:Your products are on the way  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
I cannot order online since I'm not in Dubai at the moment, and the website doesn't open outside Dubai.
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If they find the products by any chance please send them. <br>
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Thank you for your help. <br>
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Karma<br>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, January 25, 2022 4:13 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3789707] - Re:Your products are on the way
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<div dir="ltr">Hi Karmasolh,</div>
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<div><font color="#333333">Thank you for contacting us,</font></div>
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<div><font dir="ltr" color="#333333">We apologize for the inconvenience caused. This is surely not the experience we want our customers to have when they shop with us. </font></div>
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<div><font dir="ltr" color="#333333">We have heard back from our concern team and have been notified that your order is lost in transit , we request you to place the new order again and we will surely deliver your order on time .</font></div>
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<div><font dir="ltr" color="#333333">​Again, please accept our sincere apologies for this.</font></div>
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<div><font color="#333333">Feel free to contact us if you need further assistance.</font></div>
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<div><font color="#333333">Your friends,</font></div>
<div><font color="#333333">Support Team</font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3789707