Subject: New Reply Received - Re: Having trouble logging into your account?
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 23 Jan 2022 05:20:47 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: Having trouble logging into your account?  Ticket comment <div>Problem solved..Thankyou..☺</div>
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<div dir="auto" style="font-size:85%; color:#575757">Sent from my Samsung Galaxy smartphone.</div>
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<div>-------- Original message --------</div>
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<div>From: Max &lt;[email-masked]&gt; 
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<div>Date: 23/01/2022 9:07 am (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#3799325] - Re: Having trouble logging into your account? </div>
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<div dir="ltr">Hi Beenish,</div>
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<div><span>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br>
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<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
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<div dir="ltr">- email address :</div>
<div dir="ltr">- Country of access</div>
<div dir="ltr">- type of device used</div>
<div dir="ltr">- Application version.</div>
<div dir="ltr">- System version</div>
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<div dir="ltr">- screenshot of the issue<br>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3799325