Subject: New Reply Received - RE: How easy was our returns process?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Jan 2022 18:44:57 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  RE: How easy was our returns process?  Ticket comment <div dir="auto">Stop sending same emails again. As I have already mentioned that i called bank about this issue and they need below information </div>
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<div dir="ltr">swift copy of the refund transaction. </div>
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<div>Reference &amp; transaction number</div>
<div>Date of refund </div>
<div dir="ltr">Account name, bank name, and account number from refund done.</div>
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<div dir="ltr">But as always you are not able to provide information and going on repeating same email that contact your bank. </div>
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<div id="composer_signature" dir="auto"><div style="font-size:12px;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 1/19/22  5:46 PM  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#3660136] - RE: How easy was our returns process? </div>
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<div dir="ltr">Hi Mohammed,</div>
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<div>Thank you for contacting us, and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that the amount (KWD 1.90) from order No. (8119912858) has been returned to your account on the date (22/12/2021) AD, and it takes 7 to 14 working days for the amount to appear in your account according to the procedures of your bank, and if the amount does not appear in your account within the specified time, please contact The bank you deal with and submit a complaint in order to be assisted in this regard.</div>
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<div>Thank you for your cooperation and understanding with us.</div>
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<div>Do not hesitate to contact us if you have any inquiries.</div>
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<div>your friends</div>
<div dir="ltr">Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3660136