Subject: Ticket Assigned - Damaged Item
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 19 Jan 2022 03:49:38 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged Item Hello,
We have just opened our cot and the side panel is damaged in two places. You can easily see that it was damaged during manufacture because there is even spray paint in the crack and the wood is warped. We like the cot so are happy if you can just send a replacement panel rather than return the cot.
Pictures attached.
Order details below.
Many thanks
Mira Patel

Sent from my iPhone

> On 21 Dec 2021, at 23:25, Babyshop <[email-masked]> wrote:
> 
> Your order number is 9520297848
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> Your order has been successfully placed.
> Hi Akash Patel, thanks for shopping with us. 
> For your reference, your order number is 9520297848
> Order shipping to
> Akash Patel
> Villa 23
> Street 46A
> Dubai 
> Mobile: +971 585550905
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> xxxx xxxx xxxx 8461 
> Akash Patel
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> Order Details
> Shipment 1 of 2
> Delivered by : 22nd December 2021 between 10:00 - 14:00 hours.
> Item
> Description
> Total Price
>  
> BABYSHOP
> Kit For Kids Compipure Plus Mattress - 133 x 70 cm
> Color: Cream
> Quantity: 1
> AED 179
>  
> BABYSHOP
> Juniors 3-in-1 Madison Wooden Baby Crib
> Color: White
> Quantity: 1
> AED 699
> Shipment 2 of 2
> Delivered by : , 22nd Dec
> Item
> Description
> Total Price
>  
> BABYSHOP
> Juniors Fitted Sheet - 70x130 cms
> Color: White
> Quantity: 2
> AED 50
> Subtotal:	AED 928
> Savings:	- AED 270
> Standard ground shipping: Furniture & Large Items Shipping:	AED 10 FREE
> Total	AED 938
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