Subject: New Reply Received - Need escalation late shipping
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Jan 2022 18:07:27 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Need escalation late shipping  Ticket comment <div style="direction: ltr">Dear support team,</div>
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<div style="direction: ltr">Thanks for your message, I just want to get an exact date of delivery please! </div>
<br><div dir="ltr">Fatma S. Al Sulaimani </div>
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<div>On Jan 18, 2022, at 8:05 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div dir="ltr">Hi Fatma,</div>
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<div>Thank you for contacting us.</div>
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<div>We offer our deepest apologies for the experience you had, and we would like to let you know that this is not the experience we would like our customers to have with us and that we strive to develop our services in order to have the best shopping experience with us next time.</div>
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<div>We are really sorry if it took longer than usual to respond to you</div>
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<div>Our team is working to resolve your issue and will get back to you as soon as possible.</div>
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<div>your friends,</div>
<div dir="ltr">Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3766752