Subject: New Reply Received - Order no: 8113434349
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 18 Jan 2022 06:39:16 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Order no:  8113434349  Ticket comment <div>Hi,</div>
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<div>I have noticed you have made a refund of 5.750 KWD as per your last email. Please advise on what basis you did this mentioned amount refund. As communicated earlier in previous emails with detailed bills, I need a refund of KWD 26 and not 5.750. </div>
<div>Its been almost two months and this is not acceptable. I need the whole amount debited from my account as refund.</div>
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<div>Regards,</div>
<div>Rijul<br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 6 Jan 2022, at 11:26 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Rijul,</div>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">​We ​are following up with you regarding 8113434349.</div>
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<div dir="ltr">We have heard back from our finance department and has been advised that refund for an amount of KWD 5.750 has been successfully done to the card ending in 7157 on Jan 6, 2022. Please find attached proof of refund transaction for the same.</div>
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<div dir="ltr">We hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3512498