Subject: New Reply Received - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 17 Jan 2022 06:20:24 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">
<div dir="auto">Team,</div>
<div dir="auto"><br></div>No problem, thank you for the update and swift response.<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Ali.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 17 Jan 2022, 09:09 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi keka,</div>
<div dir="ltr"><div dir="ltr">
<br>Thank you for contacting us.<br><br>We deeply apologize for the experience you went through, and we would like to inform you that this is not the experience we would like our customers to have with us and that we seek to develop our services to have the best shopping experience with us next time.<br>We are really sorry if it took longer than usual to get back to you.<br> <br>We have checked and would like to let you know that we will reschedule your items collection date to after 18th Feb 2022.  <br><br>We reiterate our apologies and share your understanding and patience.<br><br>your friends,<br>Support Team.</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3774707