Subject: Ticket Assigned - Conversation with ganesh mathiyalagan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 13 Jan 2022 02:32:23 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ganesh mathiyalagan ganesh mathiyalagan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ganesh mathiyalagan Bot:  Hi Ganesh Mathiyalagan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8117596799 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096565838880            03:25 AM, 11th Jan                   Abdulqader                   Hi Ganesh, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           03:26 AM, 11th Jan                     ganesh mathiyalagan                    Hello Abdul           03:26 AM, 11th Jan                     ganesh mathiyalagan                    I need to know status of my delivery order           03:27 AM, 11th Jan                     ganesh mathiyalagan                    It was suppose to delivered yesterday           03:27 AM, 11th Jan                   Abdulqader                   Kindly confirm for this order 8117596799           03:27 AM, 11th Jan                     ganesh mathiyalagan                    Order no: 8122431130           03:28 AM, 11th Jan                     ganesh mathiyalagan                    Are we connected?           03:29 AM, 11th Jan                   Abdulqader                   We sincerely apologize for any inconvenience caused,   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           03:29 AM, 11th Jan                     ganesh mathiyalagan                    SHARQ, BLOCK 3, ST 132, BLDG 79, FLOOR 6, FLAT 11, NEAR DASMAN SCHOOL ROUNDABOUT           03:30 AM, 11th Jan                     ganesh mathiyalagan                    MOBILE: 0096565838880           03:31 AM, 11th Jan                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           03:31 AM, 11th Jan                     ganesh mathiyalagan                    Please arrange to deliver the order by today           03:31 AM, 11th Jan                   Abdulqader                   Is ther anything else may I assist you with?           03:32 AM, 11th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:36 AM, 11th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3748948