Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Jan 2022 15:18:29 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">In this two packages i have returned Last time, that item was in that package. Please give my refund</div>
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<div>On Wed, 12 Jan, 2022, 1:20 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3731292</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Abdulqader Ahmed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Namsad,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>According to the registered data for order No. 1620682261, the products have not been collected. In the event that the products have already been returned, please provide us  return tracking number or return receipt.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team.</div></div></div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043296072484'>pixomatic_0122022183618381.png</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043296072486'>pixomatic_0122022183445749.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3731292