Subject: New Reply Received - Re: Refund confimation for Order ID 9802126332
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 12 Jan 2022 06:31:27 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: Refund confimation for Order ID 9802126332  Ticket comment <div>Dear ,</div>
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<div>As requested kindly find the attached order number. </div>
<div>[email-masked]</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5NTg1NTI2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.piLZ1DbPsiXbwopOPhKP1z0StX01nz0lE5ZVGdfNdE0"><br><br><div dir="ltr">Khurram Hameed <div>Relationship Manager</div>
<div>National Bonds </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 12-Jan-2022, at 8:48 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3748817</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 3748817<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Ahmed Omer : </div>
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<div dir="ltr">Hi Khurram,</div>
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<div>Thank you for contacting us and giving us the opportunity to serve you.</div>
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<div dir="ltr">Kindly provide us with the order number and the registered email id so we can check and be able to assist you further.</div>
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<div>Feel free to contact us for further assistance.</div>
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<div>your friends,</div>
<div dir="ltr">Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3748817