Subject: New Reply Received - refund not received
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 11 Jan 2022 11:33:33 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  refund not received  Ticket comment <div class="ydp7603f83cyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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<div><span style="font-size: 13px">Dear Sir,</span></div>
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<div><span style="font-size: 13px">thanks so mush for kind reply</span></div>
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<div><span style="font-size: 13px">can you arrange the amount in cash basis instead of Intra Bank transfers </span></div>
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<span style="font-size: 13px">Thanks and regards</span><br>
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<div><span style="font-size: 13px">Ibrahim Afify</span></div>
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<div>On Tuesday, January 11, 2022, 09:16:02 AM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Ibrahim ,<br><br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, </div>
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<div dir="ltr">The refund has been processed for returned items on order  8115317391 on  1/7/22 and the process takes 4-15 days according to bank norms.But an error occurred and it was reported to the concerned authority to solve the problem</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3667695